![]() ![]() I remember earning perfect scores on exams in my anatomy class in college because I was able to memorize and recall, for example, all the organs in the digestive system. After all, we can move something to our long-term memory by repetition and then later recall it without ever having understood it. In situations where understanding the information we receive isn’t important or isn’t a goal, this stage may be fairly short or even skipped. If we have difficulty interpreting information, meaning we don’t have previous experiences or information to make sense of it, then it is difficult to transfer the information into our long-term memory for later recall. When we understand something, we are able to attach meaning by connecting information to previous experiences. It is through the interpreting stage that we may begin to understand the stimuli we have received. The interpreting stage engages cognitive and relational processing as we take in informational, contextual, and relational cues and try to connect them in meaningful ways to previous experiences. Julian Treasure gives us 5 Ways to Listen Better in his TedTalk below.ĭuring the interpreting stage of listening, we combine the visual and auditory information we receive and try to make meaning out of that information. ![]() We can enhance our ability to receive, and in turn listen, by trying to minimize noise. Psychological noise like stress and anger interfere primarily with the cognitive processes of listening. Environmental noise such as other people talking, the sounds of traffic, and music interfere with the physiological aspects of hearing. While hearing leads to listening, they are not the same thing. Some noise interferes primarily with hearing, which is the physical process of receiving stimuli through internal and external components of the ears and eyes, and some interferes with listening, which is the cognitive process of processing the stimuli taken in during hearing. It is important to consider noise as a factor that influences how we receive messages. The fact that these visual cues are missing in e-mail, text, and phone interactions presents some difficulties for reading contextual clues into meaning received through only auditory channels. For example, seeing a person’s face when we hear their voice allows us to take in nonverbal cues from facial expressions and eye contact. Although we don’t often think about visual cues as a part of listening, they influence how we interpret messages. We primarily take in information needed for listening through auditory and visual channels. This part of the listening process is more physiological than other parts, which include cognitive and relational elements. In any given communication encounter, it is likely that we will return to the receiving stage many times as we process incoming feedback and new messages. Before we can engage other steps in the listening process, we must take in stimuli through our senses. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |